Notice of Non-Discrimination

Three Rivers Health complies with applicable federal and state laws and does not discriminate in services or visitation based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.

Three Rivers Health:

• Provides interpreters free of charge based on a patient’s preferred language as identified to staff at patient registration. Once requested, interpreters are provided in real time by several methods which may include video remoting interpreting (VRI), over-the-phone interpreting (OPI), and Spanish staff interpreters in some hospitals. Patients should tell staff at registration about their communication needs and request an accommodation, but they may make a request anytime during their treatment.
• Provides appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternate formats, free of charge and in a timely manner, when such aids and services are necessary to ensure an equal opportunity to participate to individuals with disabilities.

If you believe Three Rivers Health has failed to provide these services or discriminated in another way based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability, you can file a grievance with Three Rivers Health by mail to Three Rivers Health, Compliance Officer, 388 US Hwy 20, Basin WY 82410 or email to compliance@trhealth.com.  If you need assistance filing a grievance, the Compliance Officer is available to help you at 307-568-1423.

To file complaints relating to clinical and/or care issues, contact our Risk and Quality department at 307-568-1443 or email quality@trhealth.com. 

You can also file a civil complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at www.hhs.gov/ocr/complaints/index.html., or by mail at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington D.C. 20201 or email OCRMail@hhs.gov or call 1-800-368-1019 (TDD).